Frequently Asked Questions

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1. Do we have a health license?

   Yes. We are licensed by the Los Angeles County Public Health Department, Food and Milk Program.

2. How is the Fortune Cookie Made?                                                                                                                                              Each cookie is made by hand and then dipped by hand. Takeout box ships in 1-2 business days.

3. What is the shelf life of the cookie?

   As long as the cookies are individually wrapped or in our gift bags the cookies will last two months.

4. Can the cookies be refrigerated or frozen?

   Yes, for up to two months as long as they are individually wrapped.

5. What kind of generic messages do we use in our traditional fortune cookies?

   We use only positive, uplifting messages with lucky numbers.

6. How long before the holidays should I order my cookies?

   Please try to order three to four weeks ahead of time to guarantee delivery.

7. What about ordering chocolate dipped cookies during the warm months?

   We strongly recommend that you order the cookies individually wrapped and use FedEx 2 Day shipping if outside of California. 

8. How long will FedEx Ground and FedEx 2 day express take?

   Ground shipping will take 1-5 business days depending on where you live. If you live in California it will take 1-2 business days. If you live on the east coast it will take 5 business days. FedEx 2 day express takes 2 business days no delivery on Saturday or Sunday.

9. Allergens: Contains Wheat, Milk, Soy, Eggs

10. Can I have my order ship to a P.O.Box?

    Unfortunately our shipping company cannot make deliveries to P.O. Boxes.